June 26, 2015: This is American Airlines Baggage Carousel One at SFO on a recent weekend evening—nearly one hour after my flight arrived from DFW—so where’s my bag? Shameful now that most of the world’s airlines charge for checking your luggage—logging over a million dollars in extra revenue last year for this necessary convenience—they can’t deliver in a timely manner!!
Alaska Airlines being the only carrier that says they will deliver your bag in 20 minutes or less—If not they’ll compensate you with extra miles or small credit to use for a future flight – thank you Alaska – and American, how about using some of that extra revenue to add baggage staff?
