August 10, 2016: An early morning power failure at Delta-Atlanta operation headquarters resulted in the airline grounding itself and its flights this week when a back up power system didn’t kick in. Over 3000 Delta flights and reservations services were crippled — similar issues have plagued Southwest and American so far this year. And you can expect more of the same – US carriers, making record profits this year, are slow to invest in their outdated computer systems — some more than 35 years old — that manage everything from flight operations to the amount of snacks boarded on flights. These are the same airlines that made a record $3 billion dollars in extra baggage fees last year — and continue to crowd more travelers into less seat size and space on their planes. Maybe it’s time for passengers to speak up and out?
