October 31, 2016: American has recently initiated an advertising campaign “promoting civility” in the air, encouraging passengers to be a little more considerate. The new campaign, targeted at “the world’s greatest flyers” (assume that refers to their passengers?), praises travelers who share the armrest in the middle seat and urges passengers to be nicer to flight attendants. Unfortunately most travelers shut off their “civility mode” when they travel. And, smaller seats and overcrowded planes don’t help!
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