August 23, 2016: It was only 2010 when United and Continental became one — and in all that time only one contract couldn’t be worked out — well, the 25,000 plus flight attendant group has agreed on a new contract that will increase wages between 18% and 30%. The other major benefits include easier scheduling now working with one combined group and maybe improved inflight customers services? According to J.D.Power, United has the lowest customer satisfaction rating among US and Canadian rivals. No where to go but up!