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Will US Airlines “Get Sweet” on Us?

September 12, 2015: Have you all ever heard about those popular Sugarfina candy stores that are popping up in major US cities? Word is that a couple of the more passenger friendly US air carriers are talking to this Beverly Hills based chain about using some of their candy products as a special treat for passengers. Flavors like Champagne gummy bears and Peach Bellini gummies might be served — as well as some regulars that include caramels, licorice and chocolate coated nuts! Sugarfina packs the candy selections in Lucite boxes — might make it easier to pass them through TSA check points?

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Hotels Stepping Up to Business Travel Needs!

HOTELS STEPPING UP TO BUSINESS TRAVEL NEEDS!

September 10, 2015: Hotel chains around the US are finally doing what their counter parts all over the world have been doing for years — updating rooms to be more user friendly for business travelers. Flexible work space that can include a more mobile work table instead of a traditional desk, more electrical outlets so business travelers don’t have to crawl behind the bed or move the usually dusty furniture around, and better lighting — some even adjustable. Holiday Inn Express, a pick highly recommended by the Travel Curmudgeon, is leading the charge here in the US followed by Courtyard Marriott — also a good pick but watch out as they have moved from a good budget choice to a more upscale pricing structure with not really much new to boast about. Best deals for nonbusiness travelers that want a nice accommodation is to pick a business class style hotel (usually a good location) on a weekend — and if you don’t see a good rate on line, call their front desk and ask for a deal! Doesn’t hurt to actually talk to someone instead of wander about the internet maze!!!!!!holiday-inn-express-hotel

Upgrades for Economy Travelers?

September 9, 2015: Air travelers in the back of the plane — coach or “steerage” as more commonly called — haven’t had much attention the past few years — basic services eliminated, cramped seating, dirty airplanes and over worked flight attendants. Well there is some good news — with the recent change in airline revenues (basically making lots of money now) a few have restored some basic service and amenities. United Airlines started serving free beer and wine in economy class on their trans-con flights — something American says they started doing in 2012 and Delta in 2013; many carriers are also upgrading some of their pathetic food and beverage services as well as better quality “for sale” dining options. And watch for a new low class carrier — Norwegian Air— to expand service here in the US with some neat Caribbean Island destinations. Somewhat sad when we have to compliment air carriers for just providing what was common service expectations a few years ago.

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Travelers with Disabilities Spend $$$$$’s

American travelers with disabilities have spent over $34 billion in travel the past two years — these are folks with accessibility needs and many times tackle some tough times when traveling. One organization, Wilderness Inquiry offer excursions that range from far off destinations like Tanzania to national park trips here in the US. Some operators even offer disability travelers accessibility to kayaks that are adapted to hold wheel chairs and trained support staff to make travel easy and enjoyable. Maybe the airlines should take some note here and pay attention?2531_web

Water Park Video Game Fun?

September 3, 2015: Yes — water parks are joining the video game craze and introducing video enhanced rides in the water as a new angle to draw guests. Video game controllers are part of guests water slide board and take aim at passing targets as they travel down a slide. The first two water parks in the US to feature this new technology are Great Wolf Lodge back east in the Poconos and out west in Las Vegas (seems only appropriate) at Wet’n Wild. The new video attractions are called “slide boarding” and are designed to be “interactive and intelligent” — really? Do we really need to be electronically entertained when enjoying an afternoon of sun, fun, family and friends at a water park? Could be a shocking experience?

Bring back the “Romance” in Flying?

September 2, 2015: Well, certainly not today in the air — where standards and passenger care-comfort have slipped to all time lows.

But, if you want a view of what once was called “the golden age” of air travel, pick up a copy of “Airline Visual Identify” and enjoy a showcase of 100’s of airline posters from 1945-1975. This includes the beginning of the jet age, the Concorde, and Boeing’s first passenger jets up to the 747 — still the best and most comfortable long haul jet in the sky. Domestic and international carriers are featured in this 430 page visual trek with more than 400 really cool images. These were the days when airlines focused on image and customer care — shamefully not very evident these days!!!Airline_Umschlag_Bild_neu.indd

Gogo Inflight WiFi Goes Berserk with Higher Price!

August 30, 2015: Gogo, the self proclaimed leader in providing in flight WiFi for passenger aircraft has taken some big steps recently to increase prices — from around $10 or $12 a flight to more than $50 on some routes! WOW!

They claim the business traveler, who lives most weekdays on his travel expense account, doesn’t care what the cost is just as long as he can pass the expense on to his employer. They also price based on routes — longerthe flight the higher the prices. And their other response to higher prices is “they only have so much capacity available at any time” so you “pay to play” or be online.

They do have options for a day pass for around $16 and a monthly pass for $50 — the catch is you need to book and buy these in advance of your flight. Some of Gogo’s competitors feel that around $9 a flight is good — and some airlines still offer the service for free. The Curmudgeon says “just add it into the cost of my ticket” — well that is once you lower ticket prices and give us back some of the ticket tax money no longer being collected by the federal government — as well as money you all are saving on much lower fuel costs these days!!!

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Delta “We Got Ego!”

August 27, 2015: Hats off to our friends at Delta this week for running full page ads “boasting” their record breaking summer and moving more than 600,000 passengers in one day!

If you read the copy closely, the boast was for their domestic service where they claim that 97.7% of their flights took off — but they don’t connect that with them taking off on time?

The add continues “Our employees hard work is evidence of the strength of Delta’s culture etc. etc etc” Basically patting themselves on the backside for doing what they are supposed to be doing
for the high prices we pay these days for cramped, over crowded and unfriendly air travel. Why don’t they put some of that boastful advertising money into improving their service — both on the ground and in the air — and getting back to some of the basics that made air travel enjoyable?

Maybe I should shake hands today the bag person at my local supermarket and thank him too!!!

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US Air System Takes The Weekend Off?

August 19, 2015: A “glitch” (fancy non-meaningful “we’re not responsible” government comment) in an automated flight routing system on the east coast resulted in lengthy delays and flight cancelations throughout the country over the weekend — one of the busier end of summer times for flying. The FAA did identify the culprit as a flight routing system in Virginia that “glitched” and resulted in hundreds of flights not leaving on time, some not leaving at all and the ripple effect throughout the US that left thousands stranded from coast to coast. Looks like most flying was back to normal on Monday. Hopefully this just adds to the concern of how outdated the US air traffic control system is and brings forward the extensive delays in upgrading equipment around the country — taxes we all pay on each and every ticket go to help the government upgrade the system — well, maybe are intended that way anyway?

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Congratulations Spirit Airlines—America’s Least On Time Airline!

August 16, 2015: Once again, we charge for everything but being late, America’s least favorite air carrier, Spirit Airlines, has the distinction of being at the top of the list (or bottom depending on your reference point) as the country’s least on time passenger carrier—less than 50% of all their flights arrive anywhere they serve on time!! This accomplishment from Spirit was for the month of June— and was the worst overall rating for any U.S. Air carrier in nearly 40 years. Even on their worst days, Southwest and Fudrucker Air do a better job. Now some of you must remember legendary Fudrucker?

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