November 8, 2017: A recent Virgin Atlantic flight from London to Boston made an unscheduled stop in Manchester to drop off an extra pilot who was needed to work a different flight — it seems that was the fastest way to get him there — less than a two hour taxi drive. The Manchester flight was headed to New York — the message to passengers thinking they were on a nonstop to Boston was “that was the only option and pilot available?” The unscheduled stop cost Virgin several thousand dollars and resulted in both flights being very late to their final destinations.
